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Frequently Asked Questions

Click on the tour of your choice, follow the steps, proceed to pay, and voila! You will receive a confirmation message in the first minutes. If you have any questions, do not hesitate to contact us by mail or WhatsApp.

 

Any Visa, Mastercard or American Express credit card is accepted on our platform.

Our payments made and verified through the stripe.com platform, if you have any questions you can verify them by clicking directly on the link.

 

Yes, you have 24 hours before the start time of your experience to receive 100% of your refund. After this period you should contact us.

 

100% refund before 24 hours on the day of the reservation. Cancellations less than 24 hours do not apply for refund.

●  In case of cancellation due to weather conditions, the experience will be rescheduled, or a 100% refund will be applied.

●  In case of not showing up, there will be no refund of any kind.

●  The company is not responsible for forgetfulness, damage or loss objects and belongings occurred during the tour.

●  It is the responsibility of the visitor to show up on time, in case of being delayed more than 45 minutes, it could be extra charges.

●  It is the client’s responsibility to be attentive to the guide’s instructions, preserving his safety and integrity.

Of course, do not hesitate to contact us by mail or WhatsApp for more information

The prices are shown at the time of making your reservation, these will depend on the number of people who reserve.

 

If you want any extra service you can add it to the cart at the time of your purchase.

 

No, your reservation is generated automatically and you will receive a confirmation mail that you do not need to print with all the details of it.

 

Most of our tours are walking, so we recommend that you bring comfortable shoes, sunscreen, and sunglasses.

 

Excellent
Based on 266 reviews
Max L
Max L
2023-07-11
Insider scoop on GDL! Had an awesome time learning about the art and history from Alexandra while getting all the crucial food tips!
Mauricio A
Mauricio A
2023-07-09
Buenísimo tour! Excelente tour! Y alex es muy simpático y conocedor de detalles históricos muy interesantes. Muy muy recomendado
Jonathan F
Jonathan F
2023-07-06
Lucha in guadalajara Lucha Libre was an amazing experience got to live out a childhood dream plus our tour guide gifted all of us our own mask. If in guadalajara I totally recommend.
Felipe O
Felipe O
2023-07-05
Excelente tour!! Gracias Valeria por un excelente tour! Fue directo, entretenido y lleno de información interesante. La mejor introducción para esta bella ciudad.
Debbieandmark8
Debbieandmark8
2023-07-05
Excellent! Alexandra was an excellent and passionate guide. Thankfully we were a small group of 5 so it was great without the masses. The stories, details and personal experiences and recommendations shared by Alexandra were brilliant. Well worth whatever you are willing to give as a tip at the end.
Alberto G
Alberto G
2023-07-03
Súper recomendable Nallely excelente guía y muy buena información histórica! Muy recomendable! Toda la información muy interesante y muy amable el trato con el grupo
Florencio S
Florencio S
2023-07-03
Nayeli excelente guía, un tour que vale la pena de tomar para conecte más de la historia de Guadalajara. Se visitan luga Nayeli excelente guía, un tour que vale la pena de tomar para conecte más de la historia de Guadalajara. Se visitan lugares muy importantes
Maria V
Maria V
2023-07-03
Excellent and informative walking tour Excellent walking tour…lots of great info about the history of Guadalajara and Mexico! Recommend to do this the 1st day you arrive so you get your bearings and know what pls es to visit while u stay in GDL
Natalie G
Natalie G
2023-07-02
Excelente! Un recorrido incredible! Alex nos contó de la historia, cultura, y hechos interesantes de Guadalajara. Uno de mis favoritos free walking tours. Gracias!!
El G
El G
2023-07-02
Padrísimo Super padre nuestro guía Alex excelente nos dio un excelente recorrido lleno de historias super interesantes

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