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Frequently Asked Questions

Click on the tour of your choice, follow the steps, proceed to pay, and voila! You will receive a confirmation message in the first minutes. If you have any questions, do not hesitate to contact us by mail or WhatsApp.

 

Any Visa, Mastercard or American Express credit card is accepted on our platform.

Our payments made and verified through the stripe.com platform, if you have any questions you can verify them by clicking directly on the link.

 

Yes, you have 24 hours before the start time of your experience to receive 100% of your refund. After this period you should contact us.

 

100% refund before 24 hours on the day of the reservation. Cancellations less than 24 hours do not apply for refund.

●  In case of cancellation due to weather conditions, the experience will be rescheduled, or a 100% refund will be applied.

●  In case of not showing up, there will be no refund of any kind.

●  The company is not responsible for forgetfulness, damage or loss objects and belongings occurred during the tour.

●  It is the responsibility of the visitor to show up on time, in case of being delayed more than 45 minutes, it could be extra charges.

●  It is the client’s responsibility to be attentive to the guide’s instructions, preserving his safety and integrity.

Of course, do not hesitate to contact us by mail or WhatsApp for more information

The prices are shown at the time of making your reservation, these will depend on the number of people who reserve.

 

If you want any extra service you can add it to the cart at the time of your purchase.

 

No, your reservation is generated automatically and you will receive a confirmation mail that you do not need to print with all the details of it.

 

Most of our tours are walking, so we recommend that you bring comfortable shoes, sunscreen, and sunglasses.

 

Based on 131 reviews.
Alan W
Alan W
2022-01-06
Santiago is the perfect guide!!! We loved our English language, Guadalajara historic walking tour with Santiago!!! He is welcoming, friendly, fun and very knowledgeable!!! Santiago shared his enthusiasm for Guadalajara history on an extensive tour through the streets, market place and many sites. We really appreciated his wonderful , positive energy and eagerness to make recommendations to make our trip enjoyable and memorable. Don’t miss out on this spectacular tour and treat !!!
Santiago J
Santiago J
2021-11-13
Experiencia inmejorable para conocer el centro de Guadalajara Fue una experiencia muy positiva, interesante a la par que divertida. Nayeli nos explicó las cosas con mucho entusiasmo, y siempre estuvo dispuesta a responder nuestras preguntas. Es un tour recomendable.
Paola T
Paola T
2021-10-30
Excelente El tour fue excelente, información certera e interesante. Alejandro fue un gran guía, lo recomiendo mucho.
Reza A
Reza A
2021-10-27
Santiago was amazing Santiago was great, he kept us very entertained and made sure all of our questions were answered. Very kind hearted. He went above and beyond. Thanks Santiago,
Casey L
Casey L
2021-10-27
Must do waking tour ! Santiago is very kind and patient with all my questions. Very knowledgeable strongly recommend this tour to anyone who is first time here !
lunatriste79
lunatriste79
2021-10-21
Cultural y enriquecedora Definitivamente una experiencia inigualable, desde que uno se sube a la calandria es transportarse a una época antigua, el pueblo fue muy pintoresco las explicaciones muy enriquecedoras y la guía Nayeli siempre muy atenta a nuestras necesidades
Jose Enrique M
Jose Enrique M
2021-10-14
Muy buena experiencia Muy buena preparación . Santiago un gran guía , muy técnico y preparado . Además de simpático hizo el recorrido muy agradable
Tity b
Tity b
2021-10-09
Super Guía turistico 5/5 Alejandro muy buen guía me encanto y me dionmuchos tips, lo recomiendo al 100%, ame como diana explicación, y los lugares que me llevó y la explicación.
Camila Sinisterra
Camila Sinisterra
2021-10-04
Buena forma para conocer el centro! Nayelli fue muy amable! El tour está completo y se pudo conocer el Centro de Guadalajara de forma muy agradable y detallada. Recomendado!
mirthala C
mirthala C
2021-09-27
Excelente Muy buena experiencia caminar por el centro de Guadalajara, lo recomiendo. Estuvimos muy poco tiempo, pero vale la pena ir por varios días y aprovechar los tours que ofrecen

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